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Sources of Organizational Stress
Dave Carlson - February 21, 2013
There are many sources of stress in an organization. The primary categories are discomfort stress, performance stress, and disjunctive stress.
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Discomfort Stress
- Complexity of environment relative to time, energy, and abilities of group
- Uncertainty in environment telative to forecasting skill
Performance Stress
- Relative importance of attainment of success versus avoidance of failure
- Experience: Knowledge of outcomes of past decisions
- Preferences, goals, and aspiration levels
- Intra-organizational manipulation of incentives and pressures
- Newness of group members in their roles
Disjunctive Stress
- Norms and expectations with respect to communication, coordination, and conflict
- Perceived divergence and conflict in preferences and goals
- Perceived divergence and conflict in outcomes of activity
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(click for larger image)
Sources of Organizational Stress
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